Quality Policy
We have Specified Quality Police of Below Details
At Mitra Associate, maintaining the highest quality standards is a core part of our commitment to excellence. Our Quality Policy ensures that every project we undertake adheres to stringent safety, performance, and operational guidelines. We strive to create an environment where continuous improvement, innovation, and attention to detail drive every aspect of our work.
- Drug and Alcohol Policy
- Job Hazard Analysis
- Housekeeping Policy
- Safe Use of Tools & Tackles
- Emergency Management Policy
- Fire Protection and First Aid Policy
- Personal Protective Equipment Policy
Company Policies
Guiding Principles for a Fair and Productive Workplace
Provide a safe work environment
Ensure employees’ physical and mental well-being.
Fair labor practices
Offer equal opportunities, fair compensation, and benefits.
Compliance with laws and regulations
Adhere to industry standards, labor laws, and tax obligations.
Data protection
Safeguard customer and employee personal information.
Environmental responsibility
Minimize ecological impact, reduce waste, and promote sustainability.
Quality products/services
Deliver goods/services meeting customer expectations and industry standards.
Customer satisfaction
Address customer complaints, provide support, and ensure satisfaction.
Employee development
Offer training, growth opportunities, and performance feedback.
Transparency and accountability
Clearly communicate goals, progress, and challenges.
Social responsibility
Contribute to community development, philanthropy, and ethical practices.
Financial management
Ensure fiscal responsibility, accurate reporting, and stakeholder returns.
Risk management
Identify, assess, and mitigate risks to the business.
Innovation and improvement
Encourage innovation, stay competitive, and adapt to change.
Supply chain management
Ensure responsible sourcing, ethical practices, and quality control.
Stakeholder engagement
Communicate effectively with employees, customers, investors, and the community.
Leave Policy
Supporting Employee Well-being and Work-Life Balance
Medical/Sick Leave
Employees are entitled to 12 days of medical or sick leave annually, ensuring they can recover and maintain good health.
Medical/Sick Leave
Employees are entitled to 12 days of medical or sick leave annually, ensuring they can recover and maintain good health.
Casual Leave
Employees receive 12 casual leave days per year, allowing them to manage personal affairs or attend urgent, unforeseen matters.
Casual Leave
Employees receive 12 casual leave days per year, allowing them to manage personal affairs or attend urgent, unforeseen matters.
National Holiday Leave
Mitra Associate observes 14 national holidays, providing employees time off to celebrate public holidays and cultural events throughout the year.
National Holiday Leave
Mitra Associate observes 14 national holidays, providing employees time off to celebrate public holidays and cultural events throughout the year.
Maternity/Paternity Leave
We offer 30 days of maternity leave for women and 7 days of paternity leave for men to support new parents.
Unpaid Leave
Unpaid leave is available when employees have exhausted other leave options, offering flexibility for extended personal or family matters.
Leave Request Procedures
1) Advance notice required.
2) Approval process and guidelines.
3) Leave balance monitoring and
carryover policy.
Maternity/Paternity Leave
We offer 30 days of maternity leave for women and 7 days of paternity leave for men to support new parents.
Unpaid Leave
Unpaid leave is available when employees have exhausted other leave options, offering flexibility for extended personal or family matters.
Leave Request Procedures
1) Advance notice required.
2) Approval process and guidelines.
3) Leave balance monitoring and
carryover policy.
Medical/Sick Leave
Employees are entitled to 12 days of medical or sick leave annually, ensuring they can recover and maintain good health.
Casual Leave
Employees receive 12 casual leave days per year, allowing them to manage personal affairs or attend urgent, unforeseen matters.
National Holiday Leave
Mitra Associate observes 14 national holidays, providing employees time off to celebrate public holidays and cultural events throughout the year.
Maternity/Paternity Leave
We offer 30 days of maternity leave for women and 7 days of paternity leave for men to support new parents.
Unpaid Leave
Unpaid leave is available when employees have exhausted other leave options, offering flexibility for extended personal or family matters.
Leave Request Procedures
1) Advance notice required.
2) Approval process and guidelines.
3) Leave balance monitoring and
carryover policy.